Tourism is an important element of the local business economy, and this award is designed to
celebrate any tourism business which ‘goes the extra mile’ to provide an excellent and memorable
visitor experience.
Tell us what your business does to exceed visitor expectations and promote local area as a unique
and special place to visit.
This award is judged by Mystery Shoppers.
The winner of this category will demonstrate their sincere commitment to customer care through
their ability to use all the resources at their disposal to meet the clearly identified needs of their
Mystery visitors will visit your business to experience your unique offering for them. They will report
on all aspects of the customer experience paying particular attention to;

  • The initial impact of the attraction/business
  • How the staff interact with customers and enhance the customer experience
  • What you do that goes beyond customer expectations
  • How the services and facilities you provide exceed customers’ needs
  • How you promote the local area

Company/Individual Information

Note – please use company name you wish to be used in publicity

Business Criteria

Please give clear and concise information in each of the following areas. This criteria will form the basis of the judges decision.
If you wish to receive an email notification from Dún Laoghaire Chamber notifying you once the annual Dún Laoghaire Business Awards applications are open for nomination, please tick this box. Dún Laoghaire Chamber will comply with all applicable data protection legislation in respect of the information and personal data provided by you in this application form. You have the right of access to the data by means of a written request and you can request Dún Laoghaire Chamber to correct any inaccuracies in the data.
I hereby consent, if I am selected as a Dún Laoghaire Business Awards shortlisted applicant or winner, to the release and use of my name, business name, and photographs, which may be taken of me, and I agree that no compensation shall be due to me or my company for such usage. However, all competitive and financial information shall remain confidential unless I give express written approval for its release. Furthermore, I confirm that the information provided to and with this application is true and complete to the best of my knowledge and belief. I acknowledge that whilst every care has been taken to ensure that advice/feedback given on this programme is correct, neither Dún Laoghaire Chamber nor our sponsors will accept any responsibility for loss, damage, etc., arising from or occasioned by the implementation of such advice.


Dún Laoghaire Chamber Business Awards

5th October 2023 | Fitzpatrick Castle, Killiney

Dress: Black Tie

Closing Date: Friday 25th August 2023