Tourism is an important element of the local business economy, and this award is designed to
celebrate any tourism business which ‘goes the extra mile’ to provide an excellent and memorable
visitor experience.
Tell us what your business does to exceed visitor expectations and promote local area as a unique
and special place to visit.
This award is judged by Mystery Shoppers.
The winner of this category will demonstrate their sincere commitment to customer care through
their ability to use all the resources at their disposal to meet the clearly identified needs of their
customers.
Mystery visitors will visit your business to experience your unique offering for them. They will report
on all aspects of the customer experience paying particular attention to;
- The initial impact of the attraction/business
- How the staff interact with customers and enhance the customer experience
- What you do that goes beyond customer expectations
- How the services and facilities you provide exceed customers’ needs
- How you promote the local area
Dún Laoghaire Chamber Business Awards
5th October 2023 | Fitzpatrick Castle, Killiney
Dress: Black Tie
Closing Date: Friday 25th August 2023